Smile Mail's process! how do we operate?

We are able to operate based on community donations such as monetary donations and physical donations. Physical donations being clothing, toys and small house décor. We then add these items to our website after a thorough cleaning process occurs. Then people browse our website and send out Smile Mail to their friends, family and acquaintances.

As an organization we will be adding everything donated to our website. You will be able to click the "SMILE SHOP" tab at the top of the page (or below) and browse all the different item on our website. You can add items to your cart as pleased. However, the items per order will all go to the same place. Unfortunately, as of now you will not be able to place orders with different addresses. They all must be placed separately. You will then processed to "Check-Out" where you will be prompted to add a shipping address and email. We NEVER ask for your card number (unless you are actually buying something or making a donation)! 

If your recipient is located within 10 miles of Buffalo, NY they may get a HAND DELIVERY by a member of the Smile Mail team!! These deliveries will still be tracked and you will get an email notification regarding your delivery! How awesome!!

Otherwise all packages will be sent through UPS or USPS depending on size and weight. 

As an organization we will be sending out and hand delivering "Random" Smile Mail to various recipients. These could be again, donated items or other various items we get as an organization.

All random recipients will be found by a random zoom in search VIA Google Maps. 

**We will never sell addresses or obtain addresses from any Third Party Sellers. Please see our privacy notice section for more information**

Our dedicated promise as an organization is to make the recipient of Smile Mail... SMILE! No matter how cliché the item may be this is really meant to make people smile. To give someone the opportunity to smile during the day when they may have needed it the most.

As of 04/22/2021 all Smile Mail packages will be sent out with NO charge to you. Fundraisers, Donors, Events and Sponsors make this opportunity possible. Plus, you shouldn't have to pay for someone to SMILE! That is why as an organization we work everyday to come up with new and innovative ideas in order to gain funds and resources for our organization.